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FAQ

Payment Options

We accept all credit cards as well as PayPal

 

Shipping Time

We try to send out all orders within 1-2 business days from the time payment is received. Note: our furniture and other large items are sent directly from the manufacturer and thus will ship separately from any additional items purchased.

 

Shipping to

We offer shipping to the US, Canada, and many International countries. Doll Furniture ships only within the 48 US states.

International Customers (outside the US) please note; the shipping rates are the charge for shipping only. It does NOT include any customs fees your country may charge. Any customs fees are not included in the shipping price and customs fees (if any) will be charged and collected by your country and paid by you once the package arrives. We are sorry but we are not able to mark international shipments as a Gift.  

 

Returns

If you are not happy with your order it can be returned within 30 days as long as it is undamaged, not played with, and in its original packaging. Shipping charges are not refundable. Please contact us for return procedures.

 

Doll Clothing & Shoe Sizing

Our outfits are all modeled on American Girl dolls. Other 18" dolls will vary slightly in sizing, but the fit should not be greatly affected. Remember, older pre-Mattel American girls dolls are just a bit bigger around the middle. If any items will not fit these older dolls it will be noted in their listing.

Approximate measurements:

Height:   18"

Waist:  10½" - 11"

Hips:   12¼"

Inseam:  6½" - 7"

Shoulder to wrist:  5½"

Foot size is approx. 2-5/8' X 1-3/8"

Approximate shoe size: (inside shoe measurements)
2¾" long, 1" wide at the heel, and 1½" wide at the widest part of the toes